Bench Technician / Computer Support Specialist – Grow With Us
Norwalk CT
Bench Technician / Computer Support Specialist – Grow With Us
Full Time • Norwalk CT
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
We’re a fast-growing MSP and Computer Repair company. Our small business and residential IT, helping people and businesses creates smooth, stress-free home office setups.
We’re looking for someone who doesn’t just want to fix computers — but wants to grow, learn, and earn more by being part of something we’re building from the ground up.
💰 Unique Opportunity: In addition to your base pay, you’ll have the ability to earn commission by identifying and bringing in new business — whether it’s a small business client, ongoing support agreement, or referral.
🔧 What You’ll Be Doing
🔧 What You’ll Be Doing
- Diagnose, repair, and upgrade desktops, laptops, and devices
- Troubleshoot hardware, software, and performance issues
- Remove viruses/malware and optimize systems
- Set up and support home offices (Wi-Fi, printers, remote work setups)
- Provide in-shop (bench) work and occasional onsite support
- Deliver excellent customer service and build client relationships
- Spot opportunities where clients need additional services or support
💰 Earn More With Commission
- Identify opportunities for new clients or additional services
- Refer or help close managed services, support plans, or projects
- Earn commission on new business you help bring in
- Be rewarded for thinking beyond the bench
🧠 What You Bring
- 3–5 years of hands-on computer repair/support experience
- CompTIA A+ Certification (required)
- Strong knowledge of Windows, hardware, and basic networking
- Natural problem-solver who can think independently
- Strong communication and people skills
- Motivated, curious, and growth-oriented
📈 Why This Role Stands Out
- 🚀 Be part of a growing market launch
- 🔧 Stay hands-on with real technical work
- 💼 Learn the business side of IT
- 💰 Commission potential on top of base pay
- 📊 Clear path for growth as we expand
🎯 Who This is Perfect For
Someone who:
- Loves solving tech problems
- Wants to grow beyond just “fixing computers”
- Is comfortable talking to clients and spotting opportunities
- Wants income upside, not just a fixed paycheck
📩 Apply Now
Send your resume and a quick note about why this opportunity excites you.
Compensation: $40,000.00 - $55,000.00 per year
About Us
With over 20 years in business, we offer state-of-the-art IT support and services that allow our clients to get ahead of the competition and drive revenues. With Beyond IT Support, clients can forget about their IT worries and focus on their business.
(if you already have a resume on Indeed)